Frequently Asked Questions

How do I place my order ?

To place an order you will need to call us at 512-346-1400 during business hours (7 days a week from 7:00 AM to 5:00 PM CST).

How do I cancel an online order?

Radhika Puri ships orders within 2-3 days from the date the order was placed. If you need to cancel an order, please contact us immediately at info@radhikapuri.com, or call us at 1-512-346-1400.

Do I get a confirmation once my order has been placed by phone?

Once you place an order with us, we will provide you with a confirmation number and summary of your order by email.

How do I check the status of my order?

If you would like to know the status of your order, please email info@radhikapuri.com or call us at 1-512-346-1400. We keep you informed about your status of your order via email.

What if I have a question about my online order?

If you have questions about your order, please email info@radhikapuri.com or call us at 1-512-346-1400.

Can I order or ship products outside of the United States?

Radhika Puri accepts orders outside of the United States however all sales are final. No item can be exchanged or returned. Please visit our return policy section for more details.

What forms of Payment are accepted?

Radhika Puri accepts credit cards. Orders paid for by check or with a merchandise credit need to be mailed in. If you pay by check, we require time for the check to cleared before shipping the item to you.